Inia+ Service

We sincerely apologize for any inconvenience caused. Our utmost priority is to provide you with the best service possible. In order to process your warranty service request efficiently, please provide the requested information below.

*You can find your order number on TikTok order page

* Please enter the shipping order number used to ship the old product to our warehouse. Please note that only valid shipping orders will be accepted. Once we receive your product, the return request will be processed accordingly.
*We kindly request that customers refrain from sending Cash on Delivery (COD) shipments to our warehouse to avoid a rejection.

* Please review the address provided to ensure its accuracy in receiving your return product.

If everything is entered correctly, please click the "Submit" button.
*The above data will be used by us to manage the product return process. By clicking "Submit", you acknowledge that you have reviewed and accepted the Inia Terms of Service and Privacy Policy.