Absolutely not! INIA’s IPL devices are thoroughly tested and safe. They emit light that does not include the ultraviolet (UV) spectrum that can cause skin cancer. With years of proven safety in cosmetic procedures, our devices offer both effective and secure hair removal.

Yes, indeed! Our IPL devices are carefully designed for safe and effective hair removal across all body areas, including delicate zones like the bikini line and face. However, for your safety, please avoid using the device too close to your eyes.

For optimal results, we suggest using the INIA IPL device every two weeks for the initial four to five sessions. To keep your skin smooth and hair-free, continue with sessions once a month or every two months thereafter.

Results can vary from person to person, but you may start to notice improvements within the first two weeks. Typically, more significant results become visible after four to twelve weekly treatments.

After your IPL treatment, taking care of your skin is essential for a swift and comfortable recovery. We advise avoiding direct sunlight immediately post-treatment. If you must be outdoors, please apply sunscreen with at least SPF 15. Also, steer clear of hot showers, saunas, and abrasive skincare products. Instead, opt for gentle cleansing and moisturizing to soothe and protect your skin.

To minimize skin irritation or damage, we recommend avoiding sunbathing both before and after your IPL sessions. Sun exposure can sensitize your skin, increasing the risk of adverse reactions. If you need to be in the sun, please ensure to apply high-SPF sunscreen to the treated areas for protection.

For your safety and to ensure the effectiveness of your IPL treatment, please avoid using the device on the following areas:

 - Eyes and Surrounding Regions: Keep the device away from the eyes to prevent any risk of injury.
 - Moles and Skin Tags: Do not use on moles or skin tags, as the intense light can cause pigmentation changes.
 - Tattooed or Painted Skin: Avoid treating tattooed or painted areas since the pigments can react to the light, potentially causing burns or discoloration.
 - Damaged or Irritated Skin: Wait until any cuts, infections, or inflammatory conditions such as eczema or psoriasis have fully healed before using the device on these areas.

For optimal results, it's important to press the flash window firmly against your skin. This ensures the hair follicles are as close as possible to the high-energy light source, maximizing the effectiveness of the hair removal process and giving you smoother skin more quickly.

Our devices are designed for use with a direct power connection. Please ensure your device is plugged into the socket during use. If you encounter any issues or are dissatisfied with the performance, please do not hesitate to contact our customer support for assistance.

IPL (Intense Pulsed Light) offers a sophisticated hair removal solution, ideally suited for those with darker hair against lighter skin. This color contrast allows IPL to effectively target and reduce hair by focusing on the melanin within each strand.

However, IPL may be less effective for individuals with light, red, grey, or white hair, as these colors contain less melanin, which is essential for absorbing the IPL light. Those with darker skin should also use caution, as their higher melanin content can absorb more light, raising the potential for skin sensitivity.

For safety and optimal results, we recommend consulting the skin tone chart available before purchasing an IPL device.

Our INIA hair removal device is not waterproof. To ensure your safety and the longevity of the device, please do not use it while bathing or in any wet conditions.

Your INIA hair removal device comes with a 1-year basic warranty and an extra 1-year warranty extension.
Should you encounter any issues, we offer a complimentary product exchange service. Feel free to contact us through our official website chat, email, WhatsApp, or any of our customer service portals provided by our sales channels for quick and efficient support.

We value your trust in our products. To extend your warranty by an additional year, simply register your product on our official website after purchase. This exclusive benefit is our way of saying thank you for choosing INIA.

If your device fails to power up, please follow these steps to troubleshoot:

 - Ensure that the power source is on and check if the internal shrapnel of the socket is properly contacting the adapter.
 - Verify that the DC connector is properly inserted into the device.
 - If these steps don't resolve the issue, don't hesitate to contact us. We're here to provide you with prompt and effective support.

If you're experiencing issues with the flash light, consider these solutions:

 - Ensure the light outlet of the device is pressed firmly against your skin until the white indicator light stops flashing.
 - Keep the device at a steady lighting interval of about 2 seconds.
 - Check if the contact area between the light outlet and the skin is too small or not correctly aligned. Try adjusting the placement on larger skin areas such as arms and legs.
 - Use a stamp style operation: press the device against the skin, lift off, then reapply.These steps are designed to help ensure your INIA device works effectively. For further assistance, our customer service team is always ready to help.

These steps are designed to help ensure your INIA device works effectively.For further assistance, our customer service team is always ready to help.

If your device powers on but the flash is uneven or absent during use, please follow these troubleshooting steps:

 - Ensure the device is in full contact with a large area of skin on your arms, legs, or other areas.
 - Use a stamp style operation: press the device against the skin, lift off, then reapply.
 - Maintain a lighting interval of about 2 seconds.
 - Press the light outlet of the device firmly against your skin until the white indicator stops flashing.
 
If these steps do not resolve the issue, please contact our customer service for further assistance. We can arrange a product replacement or further troubleshoot the problem with you.

If you feel pain or a burning sensation during use, please consider the following:

 - Adjust the device to a lower intensity setting.
 - Assess your skin color to ensure compatibility with our product, as certain skin types may be more sensitive to light-based treatments.

 If discomfort continues or if you are unsatisfied, please report the issue to our customer service team. Our team is here to support and assist you with any concerns or issues you may have with our products.

Experiencing a burning smell during use may occur for a couple of reasons:

- The device is being used on unshaved hair.
- The device has been used continuously for an extended period.

To address this, please follow these guidelines:

- Always shave the treatment area with a razor before using the device. This helps to prevent the smell of burning hair and ensures more effective treatment.
- If the device starts to emit a burning smell during prolonged use, turn it off and unplug it. Allow it to cool down for at least 30 minutes before resuming treatment.

Ensuring these steps are followed will help maintain the effectiveness of your IPL treatment and the longevity of your device. If the issue persists, please contact INIA customer support for further assistance.

Absolutely! INIA HAUTE features advanced Ultra Sapphire Ice-Cooling technology, which maintains a cool temperature below 60°F. This technology ensures a refreshingly icy sensation, significantly reducing discomfort and making each session a more comfortable experience.

Each time you activate the INIA HAUTE, it emits two pulses in rapid succession within milliseconds of each other. This Double-Pulse™ approach allows for ultra-fast hair removal, effectively doubling the efficiency of each session and delivering quicker results. In Double-Pulse™ mode, the device can release more energy within the tolerable range of your skin, enhancing the hair removal effect. Additionally, this mode significantly boosts the device's cooling performance, helping maintain the ice-cooling feature for a longer duration.

With INIA HAUTE, you can remove hair from your entire body in just 8 minutes, thanks to its industry-leading speed of 5 flashes per second.
The Auto-Glide mode enhances this process, allowing for rapid and efficient hair removal without lengthy delays. Say goodbye to time-consuming hair removal and enjoy fast, effortless results.

The Fond series is perfect for general use, emphasizing comfort and simplicity, making it an excellent choice for beginners. It also includes a specialized Bikini mode, ideal for those looking for precise hair removal in sensitive areas. The Fond series can meet most hair removal needs, making it an ideal starting point if you're new to IPL hair removal devices. It's also our best-selling product, with over 6,000 influencers recommending it on TikTok and more than 300,000 units sold.

The Haute series is equipped with advanced features such as sapphire ice-cooling technology and Double-Pulse™ technology. These enhancements offer a gentler yet more powerful hair removal experience, making it suitable for users who require robust and soothing hair removal options.