User Guide
Find step-by-step instructions for using and caring for INIA beauty devices. Get help with setup, treatment routines, cleaning, storage, fit, controls, maintenance, and common troubleshooting questions.
Red Light Mask Hurts My Head: Safety and Fit Guide
Red light mask hurts my head usually points to strap pressure, mask weight, side-head compression, eye-area discomfort, posture, or light sensitivity. Head pain is not a sign that the device is working... Read more »
Red Light Mask Modes Look Bright or Dim: What It Means
red light mask modes bright dim is a support issue that should be checked methodically instead of guessed from one session. For a user who cannot tell whether the mask changed modes or only changed... Read more »
Microcurrent Device Too Strong: How to Adjust Safely
Microcurrent device too strong usually means the intensity, conductive gel, placement, speed, or skin condition is not right for that session. A light tingling can happen, but pain is not a goal and should not be... Read more »
Microcurrent Device Works Intermittently: What to Check First
microcurrent device works intermittently is a support issue that should be checked methodically instead of guessed from one session. For a user whose device seems to pulse, stop, or work only in certain... Read more »
Microcurrent Device Poor Skin Contact: How to Fix Weak or Patchy Pulses
microcurrent device poor skin contact is a support issue that should be checked methodically instead of guessed from one session. For a user who feels weak pulsing because the device does not stay flat on the... Read more »
INIA CURVIFY Weak Stimulation: What to Check Before Raising the Level
INIA CURVIFY weak stimulation usually comes down to contact, fit, placement, skin prep, intensity progression, or expectation mismatch before it proves that the device is not working. If you barely feel... Read more »
INIA CURVIFY Fit Sizing: Waist Tight, Thighs Loose, or Poor Contact?
INIA CURVIFY fit sizing matters because wearable EMS needs stable skin contact to feel consistent and comfortable. CURVIFY should sit securely enough to keep contact zones in place, but it should not feel... Read more »
GLOW Wireless Older Model Received: What to Check Before Contacting Support
GLOW Wireless older model is a support issue that should be checked methodically instead of guessed from one session. For a buyer who believes the product received does not match the advertised model, the... Read more »
How Long Does a Red Light Mask Battery Last?
A red light mask battery typically lasts anywhere from about 60 minutes to several hours per charge — roughly 6 to 14 ten-minute sessions, depending on the model. If you use your mask daily,... Read more »
Can EMS Burn Your Skin?
EMS (electrical muscle stimulation) rarely burns the skin, but it can — usually when the pads are dry, contact is patchy, or the intensity is too high. The U.S. Food and Drug Administration has... Read more »
How to Use Red Light Therapy With Melasma Safely
How to use red light therapy with melasma starts with one rule: do not treat an LED mask like an aggressive treatment. Use it like a long-term skin routine where comfort, heat control, mode choice,... Read more »
Thin Skin Under Eyes: Causes and Care | Guide Tips
thin skin under eyes is a specific question with a practical answer: start by checking fit, timing, skin condition, and device setup before assuming the routine is failing. This guide explains what... Read more »